Privacy policy

Last updated: December 14, 2025

Marole operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”).Marole is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit us, use our Services, make a purchase or other transaction through the Services, or otherwise interact with us. To the extent that our Terms of Service and this Privacy Policy conflict, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual or that can be objectively linked to you or another individual. Personal information does not include information that is collected anonymously or that has been anonymized so that it cannot identify you or be objectively linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

• Contact Information, including your name, address, billing address, shipping address, telephone number, and email address.
• Financial Information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method and confirmation, and other payment information.
• Account Information, including your username, password, security questions, preferences, and settings.
• Transaction Information, including items you view, add to cart, add to list you wish or purchase, return, exchange or cancel, and your previous transactions.
• Communications with Us, including information you provide in your communications with us, such as when you submit a customer support request.
• Device Information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage Information, including information regarding your interaction with the Services, including how and when you interact with or navigate through the Services.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data;
• Automatically through the Services, including data from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal data on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• To provide, customize, and improve the Services. We use your personal information to provide the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send you notifications regarding your account, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise administer your account, arrange for shipping, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience for you, such as recommending products related to your purchases. This may also include using your personal information to better customize and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and to display online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart, and other activities on the Services.
• Security and Fraud Prevention. We use your personal information to verify your account, to provide a secure payment and shopping experience, to detect, investigate or take action regarding potentially fraudulent, illegal, dangerous or malicious activity, to protect public safety and to secure our services. If you choose to use the Services and register for an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.
• Communicating with You. We use your personal information to provide customer support, to respond to you promptly, to provide you with efficient services, and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable laws or to respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may provide your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include the following:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners who provide you with marketing and advertising services. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you and not to show you targeted ads and marketing based on your online activity across merchants and websites.
• When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as to ship products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services to you. Information you submit to the Services will be transferred and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services to you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that include data and information collected from your interactions with our Store, together with other merchants and Shopify. Shopify may use personal information collected about your interactions with our Store, together with other merchants and Shopify, to provide these enhanced features. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. To learn more about how Shopify uses your personal data and what rights you have, you can visit the Shopify Consumer Privacy Policy . Depending on your location, you may be able to exercise certain rights regarding your personal data here Link to Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you click on links to sites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee or assume any responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained on such sites. Information that you provide in public or semi-public locations, including information that you share on third-party social networking platforms, may be viewed by other users of the Services and/or users of such third-party platforms without limiting our or any third-party’s use of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or their owners or operators, except as otherwise provided in the Services.

Children’s Information

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information below to request deletion of such information. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as such terms are defined in applicable law) the personal information of anyone under the age of 16.

Securing and Retaining Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secured during transmission. We encourage you not to use unsecured channels to communicate sensitive or confidential information with us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to administer your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances and in certain cases we may lawfully refuse your request.

• Right to access/knowledge. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to request that we delete the personal data we hold about you.
• Right to rectification. You may have the right to ask us to correct inaccurate personal data we hold about you.
• Right to portability. In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal data we hold about you and to ask us to transfer it to a third party.
• Manage your communication preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in those emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights as set out in the Services, or you can contact us using the contact details below. To learn more about how Shopify uses your personal data and all of your rights, including those relating to the data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Before processing your requests, we may need to verify your identity in a manner permitted or required by applicable law. You may designate an authorized representative to make requests to exercise your rights on your behalf, as permitted or required by applicable law. Before accepting such a request, we will require the representative to provide evidence that you have authorized them to act on your behalf and may need to verify your identity directly. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have a complaint about the way we process your personal data, please contact us using the contact details below. Depending on your place of residence, you have the right to appeal our decision by contacting us using the contact details below or by lodging a complaint with your local data protection authority. A list of the supervisory authorities responsible for data protection in the EEA can be found here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you live.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the transfer takes place to a country considered to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call , email us at info@marole.sk, or contact us at SNP 2943/96, Snina, 069 01, SK For the purposes of applicable data protection laws, we are the controller of your personal information.